Category: Case Studies
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Case: Gender, Ethnicity, and Intersectionality: Alina’s Career Journey in Balochistan
Synopsis This case traces the personal and professional journey of Alina, a Punjabi-speaking woman from Sibi, Balochistan, navigating multiple roles and challenges in a context shaped by patriarchal norms and ethnic divisions. Despite early leadership promise and strong family support, Alina’s career progression at her university remained stagnant for 18…
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Case: Organizational Culture at Esta Pakistan
Synopsis In early 2024, Imran Aziz, General Manager of Esta Pakistan, a subsidiary of the multinational chemicals and inks company Esta, faced significant operational and cultural challenges. Anonymous complaints of ethical misconduct, many politically motivated, led to pressure from headquarters for a formal investigation. Simultaneously, the company’s market share dropped…
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Case: Samina’s Career Experiences in the UK and the Middle East
Synopsis This case follows the career journey of Samina, a second-generation British Pakistani retail leader, as she transitions from RetailCo in the UK to a multinational retail firm in Dubai. Samina, who rose through the ranks to become the youngest Store Manager in RetailCo’s history, faced skepticism and resistance from…
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Case: Samina’s Experiences in RetailCo.
Synopsis This case examines Samina’s journey from an entry-level assistant to a store manager at RetailCo, where she faces workplace bias and resistance due to her ethnicity, gender, and the company’s diversity policies. While she is highly qualified and experienced, some colleagues, especially Tom, believe her promotion is due to…
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Case: Diversity Management: Successful Business Stories
Synopsis This case highlights various diversity management practices adopted by organizations across different industries and countries. Examples include Tesco’s age-inclusive hiring policies, BC Tel’s multilingual customer service initiative, Ebco Industries’ multicultural workforce, Rabobank’s intranet site on diversity, and the US Air Force’s training programs on equal opportunity. These cases illustrate…
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Case: Diversity Management: Oscars So White
Synopsis The 2016 Academy Awards sparked significant controversy due to the absence of non-white actors among the 20 acting nominees for the second consecutive year. This led to a heated debate about racial bias in the Oscars, with opinions ranging from outright denial to strong accusations of racism. The nomination…
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Case: Diversity Policy at the National Health Service in the UK
Synopsis The National Health Service (NHS) in the UK represented a publicly funded healthcare system that operated on the principle of providing free healthcare services to all. As a public body, it was bound by the Equality Act 2010 and the Public Sector Equality Duty to promote fairness and reduce…
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Case: Stories of Diversity From Across the World
Synopsis This case study explores the lived experiences of three individuals—Idries Kahaar, Jyot Chadha, and Hanafi Talib—who navigate racial, ethnic, and cultural diversity in different national and organizational contexts. Idries Kahaar reflects on his journey as a Muslim in South Africa, grappling with internalized biases and identity crises shaped by…
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Case: Work Life Balance at Yahoo!
Synopsis The case explores Yahoo!’s controversial decision to ban remote work under the leadership of Marissa Mayer in 2013. Facing declining market performance and internal inefficiencies, Mayer introduced the policy to foster collaboration and innovation within the company. While some employees supported the move, many viewed it as a step…
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Case: Work Life Balance in Russia
Synopsis The case explores Russia’s economic transformation and its impact on work-life balance policies. As Russia transitioned from a centrally planned economy to a market-oriented system, it maintained a strong tradition of female employment and government-supported childcare policies. However, economic reforms, demographic challenges, and policy shifts have influenced the work-life…
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Case: Chinese Expats in India
Synopsis This case explores the experiences of Chinese expatriates and businesses in India, focusing on their adaptation challenges and contributions to the Indian economy. Beginning with a historical overview of Chinese migration to India, the case discusses the Indo-China trade relationship, foreign direct investments, and the impact of Indian economic…
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Case: Employees’ Rights and Industrial Action in China
Synopsis This case examines the state of trade unions, industrial action, and labour rights in China, focusing on the role of the All-China Federation of Trade Unions (ACFTU) and its influence on workplace disputes. Unlike in many countries where unions operate independently, China’s unions are government-controlled, limiting their autonomy and…
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Case: Labour Unrest in the Indian Automobile Industry
Synopsis This case examines labour unrest in India’s automobile sector, focusing on Toyota’s 2014 strike in Bangalore and Hyundai’s 2010 strike in Tamil Nadu. Both cases highlight disputes over wages, worker rights, and layoffs, reflecting broader tensions in India’s industrial relations framework. The case also explores how India’s labour laws,…
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Case: Digital Learning at GOC
Synopsis The case study, Digital Learning at GOC, focuses on Gulf Oil Co., Ltd. (GOC) and its efforts to modernize employee training using digital learning. Abeer Ahmed, Director of Human Resource Development, is responsible for implementing ‘GOC Learn,’ an online training system, along with augmented reality, wearable computing, and drones.…
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Case: HRM in Context: Brunei’s Public Sector
Synopsis This case examines HRM practices in Brunei’s public sector, where governance is shaped by the Malay Islamic Monarchy (MIB) philosophy and a highly centralized bureaucratic system. It explores how sociocultural norms, political structures, economic conditions, and technological changes influence recruitment, workforce planning, and digital HRM initiatives like GEMS. The…
South Asian Academy of Management 